Most airlines who are low-cost carriers do not offer free meals to the flyers while onboard. Usually, they charge an additional amount for providing meals to the travelers. At the time of booking, you have an option to place a request for an in-flight meal. The request then reaches the airlines, and you are required to place this request at least 24 hours before the flight departure time. Agents with Red Umbrella Holidays may place a request to the airlines for your meal on your behalf. But we hold no guarantee that your meal request is delivered as is it's up to the airline's discretion.

The booking confirmation email that you receive from Red Umbrella Holidays informs you that we have received your booking request. Once we receive your query, our agents begin working on the same for you. The airline's airfares are dynamic and regulated every minute. You may observe the change in fare depending upon the demand and supply matrix of your travel. When our agent finds a suitable flight for you and makes a booking, it may result in selling out of some inventories or particular seats on the aircraft. This further results in the change of airfare. Then the flight supplier offers different choices, and the newly offered seats or a class may be of a higher price. Hence, the new airline that you finally book may not be the one that is available on the website.

To request a special seat, please inform us in advance regarding your preference for a window or an aisle seat. Some airlines offer seat selection during the online check-in process. If you want our travel experts will book your seat and place a request to the airline. However, please note this is just a request and cannot be guaranteed by our agents. The option may not be available, and you might have to pay an additional amount for the same, especially when you travel on a low-cost carrier.

After you complete the online booking request, we send you a confirmation email that has all the details of your booking with the displayed airfare. The booking confirmation email implies that we have received your booking request, and our agents will now start looking out for the flights to your desired destination.

A holiday package prepared by Red Umbrella Holidays holiday experts is a combination of Flight and Hotel that gives you access to better offers than booking the services individually with us. The package displayed is usually on a per person basis with double sharing accommodation.

If you purchase a Holiday Package from Red Umbrella Holidays, you save on your time and money. Our holiday packages have the lowest-offered airfare with the Book Now Pay Later option. With that, we negotiate accommodation tariffs to further offer the savings to you. You may travel on any day of your choice and enjoy a stay as long as you wish. We do not limit you to a fixed number of days.

Red Umbrella Holidays experts suggest you travel during the non-peak season if you are flexible with your travel dates. We recommend that you avoid the major holidays and weekends. Apart from that, we have seen a trend that suggests that Tuesday, Wednesday and sometimes Saturday have the cheapest airfares if you are looking for flights. And the accommodation is cheaper during the weekdays as compared to weekends. You may book on one of these days to get the best-offered prices on holidays. If you plan to visit places like Orlando or Vegas, we strongly recommend not picking Friday departure and Sunday returns. They are the highest-priced days to travel to these destinations. For destinations like Las Vegas, Jackson Hole, and Orlando, the weekends are most expensive. And, packages in Chicago which is a business center cost less on weekends. Having said that, our agents are well-versed with the industry norms and will guide you to the best of their abilities about the best-offered holiday packages.

Yes, you may. Red Umbrella Holiday packages are 100% customizable. We bundle the options that combine your required travel service based on price, location, and ratings. If you want to select a flight or a hotel of your choice, you may have to pay the fare or tariff difference as applicable and our service fee. You may get a customized holiday package of your choice by connecting with Red Umbrella Holidays experts.

The SUPER SAVER PRICE price featured on our website for an offered holiday is according to a particular combination of selected travel services (flight & hotel). Once the package is booked, and you want to cancel one of the services you have to cancel the entire holiday package. For the same, the cancelation rule of individual products is applicable.

When you book an accommodation on Red Umbrella Holidays we send a confirmation email to your shared details and assign you a booking reference ID. With this number, you receive your hotel e-vouchers within 24-48 hours of your booking. The email confirmation is our formal communication informing you that we have received your booking request, and we will begin the booking process.

Red Umbrella Holidays allows you to add additional guests to your hotel bookings if there is availability. Our travel experts will reach out to the hotel supplier with your request to add more guests and check the availability on your behalf. We charge our service fee and the tariff difference to do this. Reach out to our travel agent at 1-833-914-2482. Alternatively, you may choose to make a new reservation on the website.

Sometimes the hotel charges you an additional fee called hotel/ resort fee, and you have to pay the same at the hotel. In some cities, a government tax is applicable that is to be paid at the time of checkout. Apart from these two charges, usually, hotels honor the rate quoted while making the reservation. We recommend that you carry a printout of your reservation as evidence and ask them to rectify the extra charges if levied.

To cancel a hotel reservation made on Red Umbrella Holidays, you must reach out to Red Umbrella Holidays customer care at 1-833-914-2482 . Our executives will guide you with the entire cancelation process and brief you about our Policy and service fees to process the request.

Red Umbrella Holidays recommends that you carry a printout of the email confirmation and the e-vouchers shared by our Holiday experts. If the property is overbooked (it happens on some occasions), and if you have a confirmed reservation, then the booked hotel must provide you with another hotel at comparable prices. They must also pay for your transfer or offer free private transfers to the new property. In such an event, please reach out to Red Umbrella Holidays customer care, and they will help you with the process.

For any date, type of room, name of booking holder changes; call our Customer Care team. The changes are at the sole discretion of the hotel supplier and their policies. Our team will only reach out to the hotel on your behalf and request a change. To process this request, we levy a service fee as mentioned in our Post-Ticketing Fee.

You can get in touch with us at any time for queries related to your booking. Give us a call at our toll-free helpline number 1-833-914-2482 or write to us at support@redumbrellaholidays.com. Our travel consultants will get back to you within 24-hours of placing your inquiry.